Testimonials
It is very reassuring to know that when we come to the Synivate team with a mission critical issue, that they address it with the appropriate urgency and expertise necessary for a speedy resolution. Thank you for your support through this matter.
The issue was viewed immediately and was resolved the same day it occurred. Synivate also explained what may have caused the original issue so we could adjust accordingly.
Fast to respond to my camera and meeting issue. Very happy with the help thus far both times I needed assistance. Thank you!!
The tech was a phenomenal help working through the connectivity issues I had with my laptop.
I’ve been working with the Synivate team for about 8 years now. I originally hired them based on a recommendation from a vendor at my previous company and my experience was just outstanding that I brought them onboard again when I joined my new company. They’re a truly a great team that consistently delivers high quality IT support and proactive security management, giving us real peace of mind. Highlights from my experience with Synivate: Responsive Support: Their helpdesk is fast, professional, and thorough. We've had several urgent issues that were resolved within minutes—not hours. Security Expertise: From setting up MFA and endpoint protection to implementing Proofpoint as our email gateway for enhanced phishing protection and threat detection, their security stack is rock-solid. Proactive Approach: They don’t just wait for issues—they actively identify and address risks before they escalate. This proactive support depends on how engaged you want them to be, but they’re always ready to step in. We regularly receive detailed security reports, patching updates, and thoughtful recommendations. Compliance Confidence: With their help, we’ve significantly improved our control environment and documentation, making our audit processes much smoother. This level of support is crucial for maintaining continuous and effective IT operations. They can also assist with internal IT SOX compliance audits, and they have a comprehensive set of security tools if you choose to rely on them for your full IT, security, and compliance needs. Beyond their technical expertise, they’re genuinely friendly, approachable, and invested in our success. I truly have only good things to say about the Synivate team, Brian, Jared, and Kyle to name few. I highly recommend them to any organization seeking a trustworthy, capable, and security-first IT partner. -BA
Really fantastic knowledge and service!! Synivate is THE BEST!!
The technician was incredibly responsive, helpful and flexible! He always checked in after to make sure everything was still working.
Everyone was very patient exhibiting cognitive empathy relative to my difficulties as they moved me through the process of resetting my passwords.
The technician provided fantastic response & service. Always a pleasure to work with him!
Last min help right before I left for vacation, much appreciated!
As always Synivate did a great job, answered all my questions and gave me the best solutions.
The tech called to help solve my problem, moving my scheduled meeting time earlier to resolve the issue sooner. His help got me back working.
Synivate was excellent! Fixed all my computer problems which were many! Very appreciative.
Algonquin Products Company has been using Synivate for 10 years and I would highly recommend their services to any business in need of a complete IT program. Issues are solved quickly, efficiently and they are very responsive. On top of that, they are all very nice people to deal with!!
Incredibly lovely company with even lovelier staff! The modern day workplace means inevitably corresponding with vendors such as Synivate, who help with a lot of the back-end things that can make or break a day. I've used them twice now and each time I was completely blown away by the prompt response time, detail given of the issue(s) and steps being taken to rectify it, and accuracy with solving anything brought too them. You won't regret working with them! 10/10! (: