Many businesses in the New England area rely on VoIP phone systems to reduce costs for this vital and fundamental service. Voice over IP (VoIP) has been around for a long time, and it has come a long way. Early examples back in the 1990s, had issues with packet loss, dropped calls, and other frustrations. Recently significant strides have occurred in VoIP technology. Even major companies utilize it for standard telecommunications, including essential customer service and sales where quality services are required for success. Studies show that the VoIP services industry should reach approximately $140 billion by 2021, helping companies to save between 50 and 75 percent over traditional phone services annually.
One Final Obstacle
While VoIP has come a long way, there are still hurdles that must be overcome before it can reach full business market penetration. The most prominent obstacle is the internet itself. As consumers and businesses alike continue to increase their use of the internet for data traffic via cloud-based services, issues with VoIP phone systems will persist. While each business has different needs and requirements, a company that relies heavily on quality phone communications with customers, clients and staff could be negatively impacted by these limitations.
For sales-based organizations, it could mean dissatisfied customers and lost sales. For service-based organizations, it could mean losing valuable business to a competitor. If the internet problem cannot be solved, even the best Boston managed services won’t make a difference. It is for this reason that businesses who need quality, trusted communications systems will often avoid using Greater Boston VoIP solutions, continuing to pay high costs for landline services. However, there is a solution that can help these companies to take advantage of VoIP without sacrificing reliability: software defined WAN or SD-WAN.
What is SD-WAN and How Does It Work?
When you contact Synivate to discuss solutions for VoIP phone systems and communications, our team will likely discuss the use of software defined WAN or SD-WAN. This technology is being used in a number of ways to help businesses improve their data networks. It works to provide a clear and unbridled path over the network, providing companies with high-quality voice communications. No more packet issues, voice clipping, or dropped calls. SD-WAN helps to improve both data and voice communications in a couple of ways, primarily by assigning policies that will make VoIP phone systems a priority for traffic over the network. Software defined WAN uses smart technology to steer traffic according to the priority preferences set for each application, ensuring consistent connectivity for voice communications.
Software defined WAN doesn’t just work with Greater Boston VoIP solutions, it can be used to set preferences for other priorities, depending on your company’s needs. For some, VoIP phone systems traffic would be the most important, while for others, data traffic might be more critical. SD-WAN benefits businesses in other ways as well. It works to assess the condition of the network to ensure that the priority tasks will work quickly and efficiently, preventing any delays. Traffic is measured for latency in each direction to measure behavior to ensure that VoIP calls are prioritized to receive all packets. Some techniques include packet “cloning,” which is used to replicate traffic across defined links for better consistency, and transport monitoring to ensure quality connections.
Transforming VoIP for Business
Software defined WAN is another option available to assist companies in using technology to their advantage. Our Boston managed services can assist with set-up for VoIP phone systems and other solutions designed to optimize your abilities. SD-WAN is used by many different types of businesses across just about every industry. It is our goal to offer Greater Boston VoIP solutions explicitly designed to meet your needs and help your company to take advantage of this growing and beneficial technology. Managed services can help to ensure reliable communications to provide you with the tools you need to better serve your customers.
When software defined WAN and VoIP phone systems are successfully combined, you gain an affordable solution that has all of the stability and dependability you need to operate your business. So whether you require multiple phones, assistance with more than one location, or just simple Greater Boston VoIP solutions, Synivate can help you to achieve your goals. This technology is designed to expand effectively to meet the needs of your growing business. In fact, Synivate has a whole host of innovative technology solutions that can be used to your advantage. From 24/7 monitoring to cloud computing, network security, and communications solutions, you can trust Synivate to help you take your company to the next level.
Give us a call at 617-517-0704 to speak with a consultant about your needs fo Boston managed services. If you want to learn more about how software defined WAN (SD-WAN ) and VoIP phone systems can help save you money and ensure reliable communications opportunities, make sure to speak with one of our agents about your needs.