Hiring – Sales & Client Relations Specialist

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Overview We are seeking a proactive and detail-oriented Sales and Client Relations Specialist to join our team. This role will work closely with the President of the company, playing a crucial part in lead management and client relations. The ideal candidate will be adept at nurturing leads by managing communications and next steps, and maintaining…

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Comparing Break-Fix IT Partner and Managed Service Partner Services

Two IT professionals standing in a server room, smiling and holding a laptop and clipboard, with server racks in the background.

Comparing Break-Fix IT Partner and Managed Service Partner Services Reducing downtime and increasing security are two of the most essential services for today’s businesses. However, it might be surprising for you to learn that more than 80 percent of companies in the United States experience IT failure related downtime of more than eight hours each…

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Top Reasons Why Hiring a vCIO for Small Business Could Be Essential in 2024

Professional man in a light blue shirt standing in a modern office setting, illustrating the concept of hiring a vCIO for small businesses.

Operating a small-to-medium business (SMB) in 2024 has a whole range of new challenges that business owners did not even have to consider just a few years ago. Increased cyber threats, remote workers, evolving technologies, and consumer demands make it even more important to have strategies for your IT department and development in place. Outsourcing…

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Lifecycling – What It Is, Why It Is Important, and Who Should Be Doing It

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One of the best ways to maximize the value of the equipment that you purchase for the operation of your small business is to keep it maintained to ensure proper function and longevity. This holds true for computer hardware, which includes desktop workstations, company laptops, and peripherals, such as printers, copy machines, and other essential…

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Microsoft SharePoint is Better Than a Traditional Windows File Server

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As new technologies continue to change the way that people do business, it is essential to stay on top of the latest trends to ensure that you have the best systems and software in place. Today we will be discussing the top ten reasons why Microsoft SharePoint or SharePoint Online is the better solution, compared…

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Benefits of Using Microsoft Teams Phone System Instead of Traditional Landlines

Smiling team wearing headsets, taking a selfie in an office, showcasing the benefits of using Microsoft Teams Phone System.

Most businesses use Microsoft Teams to some degree to provide effective communication and collaboration between management and employees. In 2020, organizations scrambled to find a secure means of communicating with work-from-home employees during the pandemic restrictions. However, many continue to use this powerful tool in a wide range of unique ways today. In addition to…

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Upgrade to Windows 11 in 2024: Make Plans for the New Year

Close-up of a computer screen showing a software installation progress bar with 8 minutes remaining, related to upgrading to Windows 11

Running a business means staying on top of industry requirements and government regulations, as well as keeping up with technology security and network safety. Even if you don’t rely heavily on computers for your day-to-day business, the operating system that your computer utilizes for basic activities, such as sending emails, making spreadsheets, recording company data,…

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Microsoft Co-Pilot and the Benefits It Brings to Productivity in the Workplace

Human hand touching a robotic hand with a glowing light, representing the benefits of Microsoft Co-Pilot in enhancing workplace productivity.

Regardless of the industry that you serve or the type of work that you do, every business could benefit from increased productivity. Tiny little changes that utilize technology in a very innovative and intelligent way can effectively allow even small to mid-size businesses to work smarter, providing more time for growth, expansion, and increased customer…

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Virtual Private Networks for Business: Network Security Services

Close-up of server racks in a data center, illustrating network security services and the use of virtual private networks for business.

So many small business owners today are rightfully concerned about data security these days, as cyber attacks on organizations continue to rise. You may have done some preliminary research into virtual private networks, including free VPN services and premium VPN services. Network security services and support are essential to modern businesses of all sizes and…

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